Contact us

Last updated: 21 September 2026

We are a small team and we read everything that arrives. The fastest route for anything about your account is a support ticket from inside the app, because it comes with the context we need attached. Email works just as well.

Support and account questions

Email: support@tugethr.com
You can also raise a support ticket from within the Tugethr app.
We acknowledge within 24 hours and aim to resolve within 15 days.

Payments, bookings and refunds

Most cancellations are self-service in the app. If a refund has not arrived, a venue did not honour a booking, or you think you were charged in error, email support@tugethr.com with the booking or payment reference. What you are entitled to is set out in our Refund & Cancellation Policy.

Registered business details

Legal name: Saraswati Baghel, sole proprietor
Trading as: Tugethr
Constitution: Proprietorship
GSTIN: 09DHQPB6408D1ZD
Registered address: B-59 A, Rajat Vihar, Sector 62, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301, India

Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made under it:

Name: Rahul Baghel
Designation: Grievance Officer, Saraswati Baghel, sole proprietor, trading as Tugethr
Email: grievance@tugethr.com, or support@tugethr.com
Phone: +91 88106 13554
Address: B-59 A, Rajat Vihar, Sector 62, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301, India

When raising a grievance, please give enough detail for us to identify the account, the content and the issue. Particularly for complaints about removed content or about your personal data.